Terms and Conditions: Courses
1. Booking - Confirmation of Purchase
- Once you receive an email confirming your purchase, your enrolment is confirmed. A contract between you and us comes into effect upon acceptance of your order. If we are unable to accept your order, we will promptly inform you, and you will not be charged for the course.
2. Security and Account Usage
- You use our services at your own risk, and we shall not be liable for any unauthorized transactions or communications made using your username or password.
- It is your responsibility to safeguard your usernames and passwords required for accessing our services. You agree not to permit any other person to access content using your account without our express permission.
3. Cancellation and Refunds - 14-Day Guarantee
- You are protected by the Consumer Rights Act 2015 and can request a full refund of your course fee within 14 days of enrolling by contacting [email protected]. We will process refunds within ten working days of receiving your request. Please note that we are not responsible for any fees deducted from the refund by your bank or payment gateway.
4. Accessing Your Course(s)
- Our digital courses and videos are accessible within the Kajabi library of this site for streaming or download.
- Upon booking a course, you will create a unique username and login. We will provide you with suitable materials, tailored to your course.
- Our materials are designed for compatibility with mainstream internet browsers and most computers. However, we are not responsible if our materials do not operate efficiently or at all due to incompatibility or local technical issues related to your software, hardware, browsers, broadband, firewalls, antivirus, or device settings.
- Our courses are delivered in English, and we do not offer foreign language support. Most of our course videos, as well as bonus videos, include closed caption subtitles.
5. Keeping Us Informed
- We are not liable for lost data or unavailable site or services. You are responsible for notifying us of any change in your contact details.
6. Minimum Age Requirement
- You must be aged 16 or over to use our services. When registering with us, you must provide truthful, accurate, and complete information.